FTC Complaint Filed Against Enterprise for Unfair Practices
Alamo Car Rental Reservation, FLL
National Car Rental victim David Howe suffers punitive treatment at Enterprise-owned Alamo after reservation denied at rental counter, SubscriberWise confirms
In other words, never remain silent against injustice -- no matter how insignificant or inconsequential the issue may be seen or perceived
WASHINGTON, DC, USA, November 30, 2017 /EINPresswire.com
/ -- SubscriberWise
, the nation’s largest issuing CRA for the communications industry and the leading protector of children victimized by identity fraud, announced today the federal and state governmental complaints against Enterprise Holdings and Alamo following an unfair and punitive reservation denial at the Fort Lauderdale Hollywood International Airport (http://www.businesswire.com/news/home/20171129006330/en/Enterprise-Retaliates-Crime-Victim-SubscriberWise-Founder-Acknowledges
“Today, as previously promised, I notified the Federal Trade Commission, the Florida Attorney General, and several legislative representatives at United States Senator Marco Rubio’s Washington Office about the unfair and harmful treatment I was subjected to yesterday at the Hollywood Fort Lauderdale International Airport,” confirmed David Howe
, SubscriberWise founder and National Car Rental 2016 crime victim
“The unfair business practice involved the denial of an existing rental reservation with Alamo agency that was booked through Priceline earlier in the day.
“The harm that followed included a substantial price increase from a competitor agency based on limited supply and higher one-way fees. Priceline assigned Alamo as the rental agency as part of its pre-negotiated rates.
“For the record, both the rental agent and the manager at Alamo Fort Lauderdale who assisted me were professional, courteous, and, most importantly, empathetic about the mistreatment and retaliation imposed by Enterprise’s ‘Damage Recovery Unit’.
“And yes, this is the same ‘Damage Recovery Unit’ that made a $500.00 money demand for a vehicle that was subsequently damaged after the rental termination -- allegedly by an Enterprise-owned garage according to a National manager who shared this information ‘off the record’ and based on ‘conjecture’.
“Unfortunately, and most certainly consequential as evidence yesterday, the photographic evidence of the post-rental damage was ultimately attached to my file and driver license,” Howe stated.
“To further clairify, the subsequent damage was the very reason SW FL Port Authority police launched a criminal investigation the very moment they were presented with the remarkable evidence. Initially the nearly-invisible (http://www.businesswire.com/news/home/20161212006296/en/U.S.-Credit-Czar-SubscriberWise-Founder-David-Howe
) ‘ding’ – which was almost certainly pre-existing – was ultimately proved nothing more than normal ‘wear and tear’ by the company’s own internal protocols which were, conveniently, never made aware or available to me when the incident took place in 2016.
“It’s the very same damage that was displayed to a National manager and immediately dismissed when asked whether it must be reported: https://www.youtube.com/watch?v=7Mhzk3FZDak
Related: See the evidence from the crime scene -- and beyond -- as it was presented to the Florida Attorney General Bondi’s office last year: https://www.docdroid.net/cf1mnDX/national-car-rental-scam-findings-of-fact-presented-to-fl-ag-office-by-crime-victim-david-howe.pptx
“But to be clear, the agent, and manager in particular, yesterday made every attempt to authorize the previously reserved rental but were unsuccessful,” acknowledged Howe.
“According to the United States Federal Trade Commission, this type of alleged bad behavior constitutes an ‘UDAAP’ or Unfair Deceptive Abusive Act or Practice. And it’s illegal.
“In my case, it was also retaliatory behavior for exposing the predatory financial scheme at the Fort Myers International Airport in late 2016,” Howe insisted.
“For the record, Enterprise Holdings immediately dropped the money demand associated with the financial scheme the very same day local media and law enforcement became engaged with the criminal investigation. Earlier in the year, a Sanibel couple was featured by Wink News after they became ensnared in the scheme (https://www.winknews.com/2016/02/29/sanibel-couple-charged-for-under-car-damages-to-rental/
“I hope my voice and actions motivate victims everywhere,” continued Howe. “In other words, never remain silent against injustice -- no matter how insignificant or inconsequential the issue may be seen or perceived.
“As the Federal Trade Commission announces so eagerly and conspicuously, consumer complaints help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices. If you have a complaint, file it online (https://www.ftccomplaintassistant.gov/#crnt
) or call 1-877-FTC-HELP.
“Yes, you can make a difference. You can make the world a better place!”, Howe concluded.
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Alamo Car Rental Reservation, FLL
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