Long lines plaguing Johnson and Wyandotte County, Kansas driver’s license offices
State officials blame people seeking their first driver's license, REAL ID Act
Updated: 10:49 AM CDT Jul 19, 2018
WEBVTT KELLY: A TRIP TO THE DMVI IS NEVER SPEEDY. BUT IN JOHNSON COUNTY SOME DRIVERS ARE SITTING THERE FOR HOURS. STEVEN: AND AS THE LINE GROWS SO DOES THE FRUSTRATION. KMBC 9’S MICHEAL MAHONEY IS HERE WITH WHAT’S CAUSING THE PROBLEM. MICHEAL: LONG LINES ARE COMMON RIGHT NOW AT THE DRIVER’S LICENSE OFFICES IN JOHNSON AND WYANDOTTE COUNTIES,, SOT, WELL, >> WELL, I’M MISSING WORK. I EXPECTED TO WORK ON LINE, BUT THERE’S NO WI-FI CONNECTIVITY HERE. >> IT’S FRUSTRATING. BECAUSE MY EMPLOYER IS ALSO WAITING FOR ME TO COME IN. MICHEAL: THE STATE SAYS ITS 2-YEAR-OLD SYSTEM IS NOT WORKING CORRECTLY,, SOT, IT’S NOT >> IT’S NOT WORKING IDEAL. WE’RE CONTINUING TO WORK WITH THE VENDOR. WE’RE WORKING EVERYDAY, CONSTANTLY TRYING TO TWEAK THE SYSTEM TO MAKE IT WORK BETTER FOR ALL OF US. MICHEAL: SELK SAYS THERE ARE OTHER PROBLEMS. >> ’9, AND THERE’S 10. MICHEAL: SINCE IT’S SUMMER, THE DRIVER’S LICENSE OFFICES ARE VERY BUSY. SOME OF THE PEOPLE TRYNG TO GET A LICENSE COMPLIANT WITH THE REAL I.D. LAWS. THAT MEANS PRODUCING BIRTH CERTIFICATES AND OTHER DOCUMENTS NOT NEEDED IN THE PAST. AND, SOME FOLKS IN LINE WERE EXPECTING A TEXT TELLING. THEM THEIR DRIVER’S LICENSE APPOINTMENT WAS APPROACHING. THAT’S ONLY AT THE COUNTY LICENSE PLATE & REGISTRATION OFFICE, NOT THE DRIVER’S LICENSE SOT, THAT’S THE PIECE WE’RE STATION,, SOT, THAT’S THE -- >> THAT’S THE PIECE WE’RE WORKING ON TO SEE IF WE CAN BRING THAT UP TO SPEED. MICHEAL: NORMALLY DRIVER’S LICENSE OFFICE IN KANSAS ARE NOT OPEN MONDAY. IN OLATHE, THAT’S ABOUT
Long lines plaguing Johnson and Wyandotte County, Kansas driver’s license offices
State officials blame people seeking their first driver's license, REAL ID Act
Updated: 10:49 AM CDT Jul 19, 2018
Kansas residents trying to renew or get a driver's license are being greeted with long lines at the driver’s license offices.State officials said a rush of young drivers trying to get their first driver's license, REAL ID Act paperwork and issues with the electronic waiting list are causing the long lines at the DMV office.Officials said hours will be expanded at the Olathe driver’s license offices from 7 a.m. to 5 p.m. beginning Monday and last through Aug. 20.The driver’s license offices is usually closed Mondays.
MISSION, Kan. — Kansas residents trying to renew or get a driver's license are being greeted with long lines at the driver’s license offices.
State officials said a rush of young drivers trying to get their first driver's license, REAL ID Act paperwork and issues with the electronic waiting list are causing the long lines at the DMV office.
Officials said hours will be expanded at the Olathe driver’s license offices from 7 a.m. to 5 p.m. beginning Monday and last through Aug. 20.
The driver’s license offices is usually closed Mondays.